Question 1

What is SPC flooring?

Accepted Answer

SPC (Stone Plastic Composite) is a rigid core flooring material known for its durability, stability, and suitability for Malaysia's humid environment.

Question 2

Is SPC flooring waterproof?

Accepted Answer

SPC flooring is moisture-resistant, making it suitable for normal household use. However, it is not designed for prolonged exposure to water or wet conditions.

Question 3

What is the difference between SPC and laminate flooring?

Accepted Answer

SPC Flooring: Moisture-resistant, more durable, suitable for humid environments. Laminate Flooring: Not moisture-resistant, but offers a softer feel and is more budget-friendly.

Question 4

Will SPC flooring expand or warp?

Accepted Answer

When installed correctly, SPC flooring remains stable. Proper installation includes: leaving expansion gaps, ensuring a level subfloor, and following correct installation methods.

Question 5

Do I need self-leveling?

Accepted Answer

Self-leveling is recommended if the floor is uneven (typically more than 3mm). An uneven subfloor may cause a hollow or uneven feel, and long-term damage to the locking system.

Question 6

How long does installation take?

Accepted Answer

Installation typically takes around 1–2 days for 1,000 sqft. Actual duration may vary depending on site conditions.

Question 7

Does SPC flooring come with warranty?

Accepted Answer

Yes, SPC flooring comes with a 5-year warranty, covering manufacturing defects.

Question 8

Will there be hollow sound when walking?

Accepted Answer

No. When the floor is properly leveled and installed, there should be no hollow sound.

Question 9

Can SPC flooring be installed in the kitchen?

Accepted Answer

SPC flooring is suitable for dry kitchen areas. It is not recommended for wet kitchens or areas with frequent water exposure.

Question 10

Do you provide site visits?

Accepted Answer

Yes, we provide site visits for measurement, product consultation, and quotation.

Question 11

What information is needed for a quotation?

Accepted Answer

You may provide the approximate floor size (sqft) or a floor plan. Alternatively, a site visit can be arranged for accurate measurement.

Question 12

Do you move furniture during installation?

Accepted Answer

Basic movable furniture can be arranged. Heavy or built-in items may require prior discussion.

Question 13

Do you provide door trimming services?

Accepted Answer

Yes, door trimming services are available for different door types.

Question 14

What type of kitchen cabinets do you provide?

Accepted Answer

We provide custom-made kitchen cabinets, designed based on your layout, preferences, and space requirements.

Question 15

How long does cabinet production and installation take?

Accepted Answer

Production: 1–2 weeks. Installation: approximately 2–4 days. Timeline may vary depending on design complexity and site condition.

Question 16

Can flooring and cabinets be done together?

Accepted Answer

Yes, both works can be coordinated together for better efficiency and overall finishing.

Question 17

Should cabinets or flooring be installed first?

Accepted Answer

Both approaches are possible depending on the project. Our team will advise the most suitable method based on your site condition and design.

Question 18

How is flooring pricing calculated?

Accepted Answer

Pricing is based on: total floor area (sqft), material type and thickness, and site condition.

Question 19

Is there a minimum charge?

Accepted Answer

Minimum charges may apply for smaller areas, depending on project size and material type.

Question 20

Why is wastage included?

Accepted Answer

Wastage is required for cutting and installation. Standard layout: approximately 5–10%. Herringbone design: approximately 20–25%.

Question 21

How do I maintain SPC flooring?

Accepted Answer

Regular sweeping or vacuuming. Use a slightly damp mop. Avoid excessive water and harsh chemicals.

Question 22

Can damaged flooring be repaired?

Accepted Answer

Individual planks can be replaced, subject to availability and site condition.

Frequently Asked Questions

SPC Flooring

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